Privacy Policy
Last Updated: April 7, 2026
The Brain Injury Association of London and Surrounding Areas (BIALR) is committed to protecting the privacy of our members, donors, volunteers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://www.braininjurylondon.on.ca/.
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1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
* Subscribe to our e-newsletter.
* Register for programs (e.g., Peer Mentoring, Concussion Clinic).
* Make a donation or sign up to volunteer.
* Contact us via our online forms.
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This information may include your name, email address, phone number, and mailing address.
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2. How We Use Your Information
We use the information we collect to:
* Provide and manage our programs and services.
* Process donations and issue tax receipts.
* Send newsletters and updates about our mission.
* Improve our website and user experience.
* Communicate with you regarding your inquiries.
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3. Cookies and Tracking Technologies
Our website uses "cookies" to enhance your experience. We also use Google Analytics to understand how visitors interact with our site. This helps us measure the effectiveness of our outreach efforts, including our Google Ad Grants campaigns. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.
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4. Third-Party Sharing
BIALR does not sell, trade, or rent your personal information to others. We only share information with trusted third-party service providers (such as Wix for hosting, Google for analytics, and secure payment processors for donations) to the extent necessary to perform their services for us.
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5. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our site.
6. Your Rights
You have the right to request access to the personal information we hold about you, or to request that we correct or delete your information at any time. To do so, please contact us using the information below.
7. Changes to This Policy
BIALR has the discretion to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to frequently check this page for any changes.
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8. Contacting Us
If you have any questions about this Privacy Policy, please contact us at:
Brain Injury Association of London and Surrounding Areas
Unit 101 – 201 King Street
London, ON N6A 1C9
Email: info@braininjurylondon.on.ca
Phone: (519) 642-4539